The particulars — terms

Terms

What Laurelaude is

Laurelaude is an independent academic house serving online-university students: tutoring and coaching, editorial work, examination preparation, research and IRB consulting, practicum and internship placement assistance, and week-by-week coursework support, delivered by credentialed specialists.

We are affiliated with no university, endorsed by none, and sponsored by none. University names appear on this site to describe what our specialists have worked inside. How you use our counsel within your programme's rules remains yours to decide.

Appointments and quotes

Every engagement opens with a quote, at no charge, setting out the scope, the timetable and the price. Nothing is owed until it is accepted. Work begins when the quote is accepted and the agreed payment or deposit has cleared. What is not written into the quote forms no part of the engagement.

Deadlines

A delivery date on an accepted quote is a commitment of the house. If anything threatens it you hear from us early rather than at the deadline. Where a deliverable is late for reasons on our side and no rescue is agreed, the affected portion of the fee is returned.

Revisions and returns

Written work carries a courtesy revision within seven days of delivery, against the original scope. Beyond the late-delivery case, returns are settled engagement by engagement: write to desk@laurelaude.com setting out what went wrong, and a head of study reads it personally.

Discretion

Your identity, your university and the contents of your engagement are confidential. Specialists work under standing non-disclosure agreements. Published letters use initials only. The house does not initiate contact with your institution or your employer, and never has.

The introductions programme

Introductions are open to alumni of the house. A share accrues on completed, paid engagements taken by those you introduce, and settles monthly; fraudulent, self-referred or charged-back engagements do not accrue. A share taken as credit carries the stated bonus and has no cash value. An account that misrepresents the house may be closed, and shares already earned on legitimate engagements are still settled.

The formalities

Services are provided as described in each accepted quote, and the liability of the house on any engagement is limited to the sum paid for that engagement. These terms together with your accepted quote form the whole of the agreement. Should the terms change, the version standing when you accepted your quote is the one that governs it.

At the desk